Typically domains are thought of as being non-refundable, right? Well as it turns out, GoDaddy does have a refund policy for domain registrations and renewals. Here’s the catch: you need to contact them within five days of the domain’s registration or renewal. I found this out tonight, after GoDaddy automatically renewed two domains that 1) I didn’t think I had set up for auto-renewal and 2) I didn’t want to be renewed, since I never even used them last year.
If you want to get your money back on a domain name registration or refund, send an email to support@godaddy.com, requesting a refund. They’ll instruct you to login to your GoDaddy account, navigate to My Renewals & Upgrades > Payments and Renewing Items, and place a check mark beside the domain(s) you want to receive your refund on. In order to get your money back, you’ll need to cancel them. This accomplishes that. Then email GoDaddy back to let them know that the cancellation was done on your end, and they’ll work their magic on their end to get your refund back to you. Simple, right?


Post a comment